Refund Policy

At FixSlowPC, we strive to provide high-quality remote technical support services. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refund

Refunds may be considered under the following conditions:

If the service was not delivered as promised.
If our technician was unable to resolve your issue.
If a duplicate payment was made accidentally.

2. Non-Refundable Services

Certain services are non-refundable once completed, including:

Successfully resolved technical issues.
Software installation and configuration completed.
Virus or malware removal after service delivery.

3. Refund Request Timeframe

Customers must request a refund within 7 days of the service date. Requests made after this period may not be eligible for a refund.

4. Refund Process

To request a refund, please contact our support team with your order details. Once your request is reviewed and approved, refunds will be processed within 5–10 business days to the original payment method.

5. Cancellation Policy

You may cancel a service before it has been delivered for a full refund. Once the service has started or been completed, cancellation may not be eligible for a refund.

6. Payment Disputes

If you initiate a chargeback or dispute without contacting us first, we reserve the right to suspend services and investigate the claim thoroughly.

7. Changes to This Policy

FixSlowPC reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be posted on this page.

Contact Us

If you have any questions regarding this Refund Policy or would like to request a refund, please contact us:

Email: support@fixslowpc.com
Website: https://fixslowpc.com/